New York State SitePower Corp. has Factory Trained & Certified Technicians on staff to answer your questions.  We offer this service free of charge to help our customers and potential customers better understand their problems, and to make an educated decision as to if they actually need to schedule a service call, or if the problem is simple enough to solve over the phone.  In addition to continuing education credits, our Service Technicians are Factory-Trained and recertified by the generator manufacturers each year.

Please complete the form below and describe your problem in as much detail as possible.  Please include your generator make, model number, serial number and any other information that may be helpful in accurately answering your question.  We often have a Technician available to respond to your request quickly.

If you need emergency service, please contact our office directly at (585) 224-4000 for immediate assistance.