Generator monitoring is an important part of any scheduled maintenance program.  In addition, generator monitoring is a great investment for those who travel frequently and remote generator sites that cannot be otherwise ‘supervised’ by someone.

We all know that our generators run, or ‘exercise’ once weekly.  We know that it is important to listen for the generator to run at it's scheduled time.  This is a good indication that the generator will work when it is called upon during a power outage.

But how can you know if your generator properly runs its exercise if you’re not home?  How can you be sure that it is actually producing voltage?  The answer is simple; Generator Monitoring.

In our experience, the GenTracker monitoring solution is one of the most cost-effective, full featured solutions. We sell, service & install this full-featured system.  In addition, we use this solution at our offices and our shop.

How the Gen-Tracker System works

The Gen-Tracker panel, located near the transfer switch, monitors your generator's operation. When the generator starts, stops, or fails to start when needed, the monitoring system sends a signal to the Gen-Tracker data center using an existing phone line, Internet connection, or GSM cellular service. The data center processes the signal, updating your web page and sending out appropriate notifications via e-mail and text messaging.

Generators are designed to perform a self test, usually every 7 or 14 days. The Gen-Tracker sends out an alert if your generator fails its regular self test.

How do I know my generator is working?

When the generator performs its self-test, the Gen-Tracker verifies the generator's operation. You can also view your generator activity on-line at any time. If your generator should fail, notifications will be sent per customer instructions.

Is there any warranty on the monitoring service?

Yes. The Gen-Tracker is warranted for 3 years on all parts, excluding the backup battery. Labor is not included.

Can I terminate my monitoring agreement?

Yes, you can terminate at the renewal date.

Will notifications be sent if the generator fails during an outage?

Yes. The Gen-Tracker has a back-up battery which will provide five hours of service to make sure the information is transmitted.

How can I get a Gen-Tracker?

The Gen-Tracker is sold through New York State SitePower Corp.  Contact New York State SitePower Corp. for more information on this smart upgrade for your generator system.